Summer 2020 – FAQ

How can I help?

As you know, BDPA is a nonprofit organization. As such, the ability to execute our mission successfully requires ongoing philanthropic support from individuals like you along with funding from our BD Bingo program, which is closed due to the coronavirus and has no timetable for reopening.

To ensure that we can resume our programs at the appropriate time, we ask you to consider making an investment in BDPA while we face this rapidly changing public health crisis. We welcome donations of any amount.

To donate, please visit bluedevils.org/donate or contact donations@bluedevils.org.

Ticket Buyers

How do I get refunds for drum corps show tickets I've purchased?

• For DCI West
DCI has a form to handle tickets purchased from them or you can contact the DCI office at 317-275-1212.

• For Family Day and Diablo Valley Classic
You do not need to take any action. All tickets will be refunded by April 1, 2020. Please allow 4-5 business days after that for the refund to appear back on your credit card.

How do I get refunds for System Blue event tickets I've purchased?

You do not need to take any action. All tickets will be refunded by April 1, 2020. Please allow 4-5 business days after that for the refund to appear back on your credit card. Contact lbraatz@systemblue.org with any questions.

Stay tuned for exciting System Blue Education experiences coming over the next few months…

Programs

I'm a member or a parent. How do I get my fees refunded?

Your participation was dramatically underwritten by our bingo game. We understand these are difficult economic times for everyone around the world, but we ask that you strongly consider donating the entire amount or a portion or your remaining tour fees to BDPA. This would be huge in order for us to be in a successful position to continue our programs in the future.

Please sign into your account and click on the 2020 tab in the sidebar to start your refund.

Parents: You can sign into your own account and click the 2020 tab in the sidebar. From there, you can select your child and start their refund process.

Any questions or problems, please contact brian@bluedevils.org.

Will there be a 2021 season for the A Corps, B Corps, and C Corps?
We are working on those plans now with our drum corps partners, Drum Corps International, BDPA staff, and BDPA Board of Directors. We are taking a "yes" position as we work through these very difficult issues. Please look for more information soon.
If I was participating in 2020, will there be any online activities for me to participate in?
We will be providing online activities for all members throughout the season to continue engagement and connection with BDPA. Our goal is to continue to provide a world class opportunity for all BDPA members.
If I am a current member, can I communicate with my staff and administration?
Absolutely! As you know, we are always here for you. Do not hesitate to reach out to anyone at BDPA at anytime. You can contact the staff via the website. In the immediate future we have a Zoom webinar setup for A Corps and B Corps members this week. Check your email for more details.
What is the status of Diablo Wind Symphony?
The Diablo Wind Symphony is operating online by providing online lessons and interaction with the membership. We will resume rehearsals and performance in accordance with the local and state government guidelines.
Will there be a Special Needs Guard next year?
Yes, we believe that these conditions will not persist and we are working on plans for the program to start in the fall.
Will there be a RCC Indoor Percussion program next year?
Yes, we believe that these conditions will not persist and we are working on plans for the program to start in the fall.

SERVICES

Will there be System Blue Education events this summer?
Yes, there will be multiple ways to engage in System Blue Education events throughout the summer. We are planning new and exciting online clinics and workshops, as well as an online private lesson program. Stay tuned for more information in the coming weeks.
What is the status of Western Bands Association?
WBA operations will be unaffected in the coming months. Our goal is to continue to provide the highest quality events for students, staff, and ensembles. Registration for all fall events begins April 15, 2020. Please visit westernbands.org for more information.
Can I hire BD Entertainment at this time?
Yes, our amazing performers are available for any event. Please visit bdentertainment.com for more information.

SUPPORT

When will Bingo be open?
Unfortunately at this time there is no set start date for BD Bingo. We are following local and state government guidelines, and we will resume as soon as possible. Please visit bdbingo.org for all up-to-date information.
I am alumni. How can I help?

More than ever, We Need You! The ability to execute our mission successfully requires ongoing funding. To ensure that we can resume our programs at the appropriate time, we ask you to consider making an investment in BDPA while we face this rapidly changing public health crisis. We welcome donations of any amount.

We will be hosting a Zoom webinar on Monday, March 30, 2020 to provide more information about the current crisis and have a Q&A. More details will be provided in the coming days, including specifics on the webinar. You can reach the Alumni Association at alumni@bluedevils.org.

To donate, please visit bluedevils.org/donate or contact donations@bluedevils.org.

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